ON THIS PAGE
Who we are
Information we collect
How we use it
When we share it
Cookies and analytics
Your choices
Retention and security
Contact our Privacy Officer
Last updated [date]
This policy applies to personal information we collect when you apply for or use a Flexiti product, visit flexiti.com or the Customer Portal, or contact us. [Template copy: replace with the approved 2025 policy text from Legal.]
01
Who we are
Flexiti Financial Inc. (“Flexiti”, “we”, “us”) is a consumer lender headquartered at 5700 Yonge Street, Suite 1900, Toronto, ON M2M 4K2, and a Questrade Financial Group company.
02
Information we collect
We collect information you give us, information from your use of our products and services, and information from third parties such as credit bureaus and retailers.
Identity and contact details
Financial information, including income, employment and credit history
Identity verification data, where you choose to verify online
Device and usage information from our websites and apps
03
How we use it
To assess applications and manage your account
To detect and prevent fraud and meet legal obligations
To communicate with you about your account and offers
To improve our products and websites
05
Cookies and analytics
Our websites use cookies for essential functions, analytics and, with your consent, marketing.
06
Your choices
Access and correct your information, withdraw consent for marketing, and ask how your information has been used or shared.
07
Retention and security
We keep personal information only as long as needed and protect it with administrative, technical and physical safeguards.
08
Contact our Privacy Officer
Privacy Officer, Flexiti Financial Inc., 5700 Yonge Street, Suite 1900, Toronto, ON M2M 4K2. Customer Service: 1-877-259-3745.